LEGAL INFORMATION

Privacy policy

Last updated: September 18, 2026

This policy explains how The Corales Tech LLC handles the information you provide when asking about our stores, products, and shipping services.

1. Who we are and how to contact us

The Corales Tech LLC operates two physical retail stores and offers package shipping services to Cuba and Central America. For privacy questions, email sales@thecorales.com or call 786 868 3702.

2. Information we may receive

When you contact us, we may receive your name, email address, phone number, the content of your inquiry, and any details you choose to share about a purchase or shipment. If you request a service, we will tell you what information is needed to provide it.

This website is informational: it does not process payments or include registration or subscription forms. Email and phone links open the corresponding app on your device. The hosting provider may process technical data, such as your IP address, browser, and access logs, to serve and protect the website.

3. How we use information

We use information to answer inquiries, handle requests, coordinate services, and follow up on customer service matters. Information needed for a transaction is used to provide the requested service. Promotional SMS or MMS communications require your prior consent.

4. Mobile information and consent

We may use providers that process data solely to help us deliver our services, such as communications or customer service providers. These providers are not permitted to use mobile information or consent for their own marketing. We may also disclose information when required by applicable law.

5. SMS and MMS communications

If you consent to a The Corales Tech LLC messaging program, communications may include customer support and follow-up on requests; promotions will require the appropriate consent. Message frequency may vary. Your carrier's message and data rates may apply.

Once the program is active, you may reply STOP to opt out of messages and HELP for help. You may also contact us by email or phone. Consent to receive promotions is not a condition of purchase.

Visiting this website or sending an inquiry does not automatically subscribe you to messages. This website currently does not offer an SMS/MMS signup form.

6. Retention and protection

We retain information for as long as needed to handle the request, provide the service, and meet applicable obligations. We limit access to those who need the information for these purposes and take reasonable steps to protect it. No storage or transmission system can guarantee absolute security.

7. Your requests

You may email sales@thecorales.com to ask about your information, correct it, request its deletion, or withdraw your consent to communications. We may need to verify your identity and retain information when necessary for legal reasons or pending transactions.

8. Cookies and external services

This website does not include advertising tools or analytics cookies configured by The Corales Tech LLC. The hosting infrastructure may use technical mechanisms necessary to provide and protect the website. Your use of email or phone apps is subject to their respective providers' terms.

9. Changes to this policy

We will publish changes on this page and indicate the updated date. You can also review our terms and conditions.